Delivery & Returns
REGION
CAIRO & GIZA
Delivery Fee
30EGP
Free for orders over 350EGP
Delivery Times
Usually 3 – 4 working days.
(excludes Friday, Saturday and public holidays)
ALEXANDRIA
50EGP
Free for orders over 350EGP
Usually 5 – 6 working days.
(excludes Friday, Saturday and public holidays)
EVERYWHERE ELSE IN EGYPT
70EGP
Usually 5 – 7 working days.
(excludes Friday, Saturday and public holidays)
Returns Policy
If for any reason, you are not entirely happy with your purchase, we will gladly offer an exchange on all products returned to us within 7 working days of your receipt. Unopened, with all original product packaging and hygiene seals untouched.
We are unable to offer a refund, replacement, or exchange on items on personal care products such as Brushes (i.e. hair and body), Loofahs, Hair Towels, Satin items ( i.e hair scrunchies, sleeping masks, pillow-cases, and hair bonnets), Nail Polish and Makeup due to hygiene reasons.
Delivery
Please note, no deliveries take place on Friday. You will have the opportunity to add comments on specific delivery instructions in the notes section as you proceed through checkout.
CAIRO & GIZA
EGP30
Free delivery for orders over EGP350
Usually 3 – 4 working days.
(excludes Friday, Saturday and public holidays)
ALEXANDRIA
EGP50
Usually 5 – 6 working days.
(excludes Friday, Saturday and public holidays)
EVERYWHERE ELSE IN EGYPT
EGP70
Usually 5 – 6 working days.
(excludes Friday, Saturday and public holidays)
Returns Policy
If for any reason, you are not entirely happy with your purchase, we will gladly offer an exchange on all products returned to us within 7 working days of your receipt. Unopened, with all original product packaging and hygiene seals untouched.
We are unable to offer a refund, replacement, or exchange on items on personal care products such as Brushes (i.e. hair and body), Loofahs, Hair Towels, Satin items ( i.e hair scrunchies, sleeping masks, pillow-cases, and hair bonnets), Nail Polish and Makeup due to hygiene reasons.
