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Free delivery on all orders above 650 EGP in Cairo & Alexandria

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FAQs

General FAQs

Do you have a store?

We only sell our products online through our website.


What forms of payment do you offer?

We offer

  • Cash on delivery
  • Debit/Credit Cards
  • Mobile Wallets
  • Bank Instalments (valU Payment)
Can I receive my order today?

Same-day delivery is only available from 12 AM to 10 AM from Sunday through Thursday.

How much do you charge for delivery?

Please visit our delivery section for further information. 

Can I inspect my parcel on the doorstep to check my order?

We do not offer order inspection on delivery. However, we offer a return and exchange according to our returns policy.

Products Recommendation

Please head to our Source Beauty: Hair Quiz, Skin Quiz and Body Quiz. According to your answers, you will get a tailored recommendation for your skin, body, and hair.

How often do products come in stock?

Please add your email address to the products that are out of stock. You will be notified once the product is available.

Why are you charging me VAT?

Source Beauty is a tax-registered company. Therefore, it is required to include VAT (14% tax) on products and orders placed on our website. The Egyptian government imposes on all local businesses a legal requirement for all trading companies, and this is VAT, a value-added tax.

Are your products original?

At Source Beauty, we only stock original products. All of our items are genuine and are sourced directly from the manufacturer or their authorized distributors.

Before shipping, we do several levels of quality checks, eliminating any chances of counterfeit products.

My skin has reacted to the product?

All our skincare products are dermatologically tested and have been approved by the Ministry of Health. Therefore we advise you to do a patch test before using the product for 24 hours.